Office Policies
Our office hours are:
Monday – Thursday:
8 a.m. – 5 p.m.
Friday:
9 a.m. – 12 p.m.
Appointments
Please help us by arriving promptly for your appointment. If you are late, it may be necessary to reschedule your appointment.
Longer appointments are scheduled mainly in the morning. By doing this, we can see the maximum number of patients in the afternoon after school.
Once your braces are on, regular adjustment appointments will be scheduled every 6 to 8 weeks.
In order to be fair to all patients, we alternate “prime time” and “non-prime time” appointments. Prime time is before 9:00am and after 2:30pm. If you prefer to come during our quieter time (10:00 – lunch), we will be happy to try to accommodate you.
Re-appointment times are usually “non-prime time”, therefore missed appointments usually will be re-appointed during school hours. Due to our appointment rotation, it may be as long as 3-4 weeks before a “re-appointment” is available, so please keep your regular appointment when possible.
Chronic missed appointments can extend treatment time and compromise results.
*In the case of emergencies such as pain, swelling or bleeding, we will arrange a “work-in” appointment, so please call as soon as you are aware there is a problem.
Please retain your appointment card. Our “call system” can be interrupted by phone line repair or failed electricity |
